Surgery Coordinator (Healthcare)
South Carolina ENT (SCENT), an esteemed otolaryngology practice and an affiliate of SENTA Partners, is dedicated to serving the community of greater Columbia. The specialists at SCENT are committed to providing the most comprehensive care in ENT, allergy, and sleep medicine.
SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear better, Live better. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.
Position Overview
The Surgery Coordinator reports to the surgery center nurse manager. The Surgery Coordinator is responsible for running the front office operations of the ASC, posting cases in the EMR, managing the surgical block schedule for the ASC, filling the ASC block times, coordinating care with physicians, support teammates, nursing and operational leaders, collaborating with surgery center nurses and support teammates, completing all scheduling and paperwork for all surgeries, completing all precertification authorizations for surgery, and collecting any pre-surgery payments. This position also includes confirming that all required equipment for surgery has been requested.
Key Responsibilities
Schedule all surgical procedures at the surgery center, preoperative testing at appropriate hospitals or offices or surgical instrumentation
Obtain pre-certification authorization for surgery for both primary and secondary insurance carriers at least one (1) week prior to surgery date
Ensure patient consults are pulled and included surgery paperwork at least 24 hours prior to surgery (before the paperwork is sent to the front desk and prior to the patient's surgical consultation
Ensure all patient consents for surgery are signed by the patient and witnessed prior to surgery
Complete surgery flow sheets prior to surgery and enter all CPT and diagnosis codes into the surgery scheduling chart in the EMR
Explain surgery financial policies to the patient, and arrange for prepayment for cosmetic, self-pay, commercial insurance deductibles and coinsurance when applicable
Advise cosmetic patients on all surgery estimates, including physician, hospital, anesthesia and surgical implant charges
Chart all progress notes in EMR including all scheduling messages and voicemail messages regarding patients
Check scheduling voicemail messages routinely throughout the day and return all messages before leaving for the day
Fax or send History and Physicals to Hospital prior to surgery as needed
Perform a final review of all paperwork to confirm completeness prior to surgery
Schedule patients throughout the day per physician request, including entering surgery times and dates in to EMR and physician personal calendars or schedulers
Maintain the Physician's personal calendars or schedulers including scheduling any business development meetings, appointments and/or travel plans as required by the Physician outside of normal clinic and surgery schedules
Ensure that the EMR schedule reflects the appropriate schedule blocks to accommodate all meetings, appointments and travel plans
What We Offer
Comprehensive Health Benefits (Medical, Dental, and Vision)
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short & Long Term Disability
Holidays & Paid Time Off (PTO)
Employee Assistance Program (EAP)
Retirement Contribution Program - 401(K) Match
