PLATINUM HOME HEALTH CARE
Clerical Nursing Coordinator (Bilingual Spanish) (Finance)
JOB DESCRIPTION:
1. Comprehensive Departmental Understanding: Gain a thorough understanding of the daily operations within the Nursing/Clinical department.
2. Problem Definition and Resolution: Demonstrate the ability to define problems, collect data, and act decisively to facilitate resolution.
3. Efficient Computer Functions: Perform various computer functions to enhance communication between departments and contribute to overall office efficiency.
4. Teamwork Promotion: Actively promote and participate in a team-oriented work environment, fostering collaboration among team members.
5. Punctuality and Readiness: Demonstrate consistent punctuality and readiness to commence work at the assigned start time.
6. Routine Daily Responsibilities: Maintain efficient methods to ensure daily responsibilities are carried out routinely and effectively.
7. Incident Reporting: Report major incidents promptly to the Clinical Administrative Supervisor, Director of Patient Services, and Director of Operations.
8. Mission and Values Awareness: Implement awareness of the companys mission, vision, values, and goals in day-to-day operations.
9. Departmental Support: Fill in as needed for others in the Nursing/Clinical department, contributing to seamless departmental operations.
10. Professional Phone Etiquette: Answer phones in a professional and timely manner, providing courteous assistance.
11. Patient Satisfaction Monitoring: Regularly monitor patient satisfaction and promptly inform the relevant departments of any patient complaints.
12. Privacy and Ethics Compliance: Respect patient and employee rights and privacy, ensuring the security of protected information. Practice in an ethical manner and comply with the agencys compliance program and privacy policies.
13. Task Completion: Complete other tasks as assigned by the Clinical Administrative Supervisor, Director of Patient Services, and Director of Operations.