Outreach Coordinator (Finance)

The Opportunity:

The Tetra Tech Disaster Recovery Team is seeking a dedicated Outreach Coordinator to support relief efforts in Iowa following recent disaster events

Why Tetra Tech:

At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.

Your Role:

This role involves providing case management services to disaster victims, assisting them with recovery, and coordinating access to various assistance programs, including FEMA's Individuals and Households Program (IHP) and Direct Housing Program. The ideal candidate will have strong social work experience, case management skills, and a working understanding of FEMA policies and procedures.

Key Responsibilities:

• Conduct comprehensive assessments of clients' disaster-related needs

• Assist clients in accessing resources to navigate FEMA's Individuals and Households Program (IHP) and Direct Housing Program.

• Answer phone calls, provide guidance, and direct clients to suitable assistance programs.

• Coordinate with internal and external stakeholders, including government agencies, to facilitate resource access and service delivery.

• Maintain accurate and confidential case files and documentation in accordance with organizational standards and regulatory requirements.

• Participate in ongoing training and professional development to stay current with disaster response and recovery strategies, including FEMA policies and procedures.

Qualifications:

• Bachelor's degree in Social Work, Psychology, or a related field preferred but to not required to apply.

• Experience in social work and case management, with an understanding of FEMA's Individuals and Households Program (IHP) and Direct Housing Program policies and procedures.

• Reliable transportation and a valid driver's license are required; must use your own vehicle.

• Ability to work on-site in Iowa and travel to various locations during operating hours.

• Strong organizational, interpersonal, and communication skills.

• Demonstrated ability to maintain professionalism in high-pressure situations.

• Knowledge of social services resources and support systems.

• Bilingual skills are a plus.

• Proficiency in MS Office applications.

• Must be capable of working outdoors in various weather conditions.

• Must be able to lift up to 25 pounds.

• Must possess strong interpersonal skills and be able to communicate effectively with strangers.

• Must hold a valid driver's license in the State of Iowa.

• Will be required to travel throughout the state of Iowa to engage with residents and assess unmet needs following the Spring 2024 storms.

o A rental vehicle will be provided

o Will be required to drive rental car at own expense

o Will use the rental vehicle to commute from door to door campaign

o Gas may be at employees' expense and reimbursements will be processed weekly

• Will be responsible for communicating available resources through IA DCA and completing inquiry forms for residents seeking assistance.

• Bilingual candidates (Spanish preferred) are highly desirable.

In order to be considered for this position, you must pass a Motor Vehicle Report (MVR) check and your driving record must not indicate any of the following during the past 3 years:

• Punitive suspension, denial, or revocation of driver's license
• Conviction for impaired or intoxicated driving (DWAI, DUI, DWI)
• Conviction of reckless driving, driving with a suspended/denied/revoked license, hit and run or leaving the scene
• Conviction of 3 or more moving violations, at fault accidents or a combination

Standard Schedule:

• This is a temporary assignment expected to last 90 to 120 days
• Must be willing to work outside of traditional business hours, potentially up until 9:00 PM.

This position with Tetra Tech is temporary and on an "as needed" basis and will end. It is understood that your employment is to be on an "at will" basis. Neither our stating your salary in annualized terms nor our comments nor representations in any other respects are intended to express or imply that you will be working either for any duration or under a contract of employment.

About Tetra Tech:

Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science® to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

We invite applications from all interested parties.

Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers

X (Twitter): @TetraTechJobs

Additional Information

• Organization: 105 TDR