Community Health Navigator (Finance)

Organizational Unit:

The USF Health College of Nursing is one of 14 colleges at the University of South Florida and one of four that make up USF Health. As a member of the prestigious Association of American Universities, USF is designated by the Carnegie Foundation as both a Research 1 and a Community-Engaged institution-reflecting its commitment to excellence in education, research, and service.
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Nationally recognized as a leader in nursing education and research, the College of Nursing serves more than 2,000 undergraduate, master's, and doctoral students each year. For the fourth consecutive year, our Master of Science in Nursing (MSN) program has been ranked No. 1 among Florida's public universities by U.S. News & World Report -rising to No. 23 in the nation in 2025.
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As an integral part of USF Health, the College of Nursing is guided by a mission grounded in excellence, innovation, and respect. We are dedicated to educating future nurses, advancing nursing science, and applying evidence-based practice to improve health outcomes and community well-being.
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Position Summary:
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The Community Health Navigator (CHN) will collaborate with providers on the USF College of Nursing mobile clinic to assist patients with identifying and accessing credible resources related to social needs. The CHN must have a strong passion for decreasing health inequity and assisting patients and families to achieve better health outcomes. The CHN will serve as a resource for education and support for mobile clinic patients and also network and develop relationships with area agencies that provide social support to Tampa Bay residents.Minimum Qualifications: This position requires a high school diploma or equivalent, with three years? experience in office, administrative, or customer services positions. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
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Preferred Qualifications: Associate degree or higher. At least one year of experience in healthcare setting (for e.g., navigation, health education, or care coordination, etc.). Basic administrative and clerical skills. Basic Medical terminology use and understanding. Excellent verbal communication skills. Proficiency in word processing
program/s (MS Word, Etc.)Working at USF
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With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF's rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida's best large employers, ranked No. 1 among the state's 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
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About USF
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The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF's Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
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Compliance and Federal Notices
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This position may be subject to a Level 1 or Level 2 criminal background check.
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Applicants have rights under Federal Employment Laws :
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Family and Medical Leave Act (FMLA)
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Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.40% Provide compassionate support to patients and their families. Assist patients to access credible resources. Utilize organizational and communication skills to provide timely and accurate information to patients and families. Maintain patient and family privacy and confidentiality.
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20% Assess new and continuing patient needs on social determinants of health to identify and address any gaps in care. Collaborate with healthcare providers on the mobile clinic to develop care plans for patients that address social determinants of health.
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20% Monitor progress, track outcomes and document patient and agency interactions
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10% Build relationships with patients and families to promote understanding and trust. Build relationships with area agencies to promote understanding and trust.
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5% Maintain up-to-date knowledge of community resources and healthcare services.
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5% Performs other duties as assigned.