Medical Assistant (Healthcare)
Purpose: The Medical Assistant is responsible for a variety of medical related tasks in support of the work of the Physician and the Nurse Practitioner. These duties include, but are not limited to: preparation of exam rooms and electronically updating patient charts, preparing patient for visit with provider, scheduling patient appointments, taking and documenting vitals, assisting with exams, assisting with procedures, follow-up with patients providing instruction and education to patient, maintenance of logs, processing orders from the provider, inputting results of tests and labs in charts, making referrals, providing and documenting immunizations, providing backup coverage for Front Desk duties as needed and other duties as assigned by the Nurse and Medical practitioners.
PART I: ESSENTIAL POSITION FUNCTION AND DUTIES
1. Performs all duties necessary to assist the medical staff in serving patients
2. Scheduled patient appointments following established guidelines and protocols set by administrative standards
3. Prepares exam room for clinician examination
4. Prepares and completes EHS chart and superbills insured all diagnosis codes and appropriate notations are included. Exceptions and/or errors are to be completed or referred to the provider for completion/correction
5. Retrieves/reviews patient charts insuring all test results, labs, or other documentation is included in the patient chart before the patient is turned over to the provider for examination
6. Assigns patients to exam rooms and provides a status check periodically to patients who wait for the provider so the patient knows when to expect the provider
7. Access and record patient vitals (Blood pressure, temperature, defining chief complaints, medical history review, etc.)
8. Advises medical practitioner when patient is ready for exam
9. Institute special precautions in the clinical area when checking-in patients when instances of suspected communicable diseases are reported
10. Insure that medical equipment/instruments are cleaned and sanitized prior to use
11. Set-up exam/procedure room with necessary equipment, instruments, PPE, etc. as required by provided
12. Assists the clinician in the actual exam
13. Performs minor procedures i.e., suture removal, staple removal, colonoscopy, ear lavage, etc.
14. Provides patient immunizations and/or injections and records such in MICUR, the patient record and any other appropriate record
15. Maintain timely and accurate logs for immunizations including record of dispenses immunizations, temperature logs, incident documentation, etc.
16. Provides therapeutic treatments and administers medication
17. Performs lab tests i.e., urine,, glucose, pregnancy test, and any follow-up work such as EKG or blood draws
18. Performs testing i.e., visual acuity, tympanogram
19. Cleans and sanitizes exam/procedure rooms after each patient visit
20. Insure all bio-hazard equipment, instruments, materials, PPE, etc. are properly disposed of
21. Completes any necessary forms for clinician review and does follow-up such as prescription call-in or submission to the patient, completing a referral or putting in lab orders
22. Processes mail or patient requests for information for clinician review and approval
23. Contacts patients to schedule follow-up appoints for test results
24. Answer calls from patients
25. Operates medical equipment for testing, cleaning i.e., autoclave, blood glucose monitor
26. Maintains clinical supplies in exam rooms and does necessary re-ordering of supplies
27. Maintains proper functioning and sterilization of medical equipment
28. Is trained and able to provide backup to Front Desk coverage as needed and directed by supervisor and/or management staff
29. Performs other functions as determined by the medical staff
30. Performs other functions as directed by management staff
1. High School Diploma
2. Three (3) years experience in a medical support role
3. CPR certified.
4. Possession of a Medical Assistant Certificate.
5. Completion of a Certified Medical Assistant program and/or Registered Medical Assistant Certification is desired.
PART IV: KNOWLEDGE, SKILLS AND ABILITIES
1. Proficiency creating, using and maintaining electronic medical records in EHS and EMR
2. Ability to develop and effectively maintain relationships with vendors/providers for EHS, EMR, and or other services related to maintaining electronic records and the data therein.
3. Must demonstrate and competently understand the sensitivity and confidentiality status of the patients' information.
4. Must demonstrate an understanding of medical terminology.
5. Must possess valid driver's license
6. Must adhere to the Confidentiality and HIPAA policies.
7. Skilled with working in a complex work environment
8. Ability to maintain confidentiality at all times and maintain organizationally appropriate relationships
9. Knowledge of organization policies and procedures.
10. Knowledge of computer, systems, and applications.
11. Skilled in exercising initiative, appropriate judgment, problem-solving and decision making.
12. Skilled in developing and maintaining effective relationships with patients, customers and other staff
