Head of Engineering (Claims Technology Platforms) (Finance)

JOB DESCRIPTION

Join us as our Head of Engineering for Claim Enterprise Platforms where you'll spearhead the creation and execution of a cutting-edge engineering strategy that propels our global Claims platforms into the future. This is your opportunity to lead the charge in delivering scalable, integrated solutions across Data, Cloud, and Integrations, ensuring our technology remains at the forefront of innovation. Collaborating closely with the Heads of Technology (CIO) for North America & our Overseas Business along with technical leaders from diverse business and country domains, you'll craft detailed technology roadmaps and architect solutions that not only meet today's demands but also anticipate tomorrow's challenges.

As a pivotal member of the Claim Technology Senior Leadership Team, you'll drive technical execution across the region, leading transformative change initiatives and ensuring seamless operations. You'll inspire and mentor a dynamic, globally distributed team of engineers dedicated to advancing our Claim Enterprise Platforms. Moreover, you'll play a crucial role in evolving our engineering governance, refining policies, standards, and processes to uphold the highest levels of technical quality and reliability. With us, you'll have the opportunity to make a significant impact and shape the future of our engineering landscape within our Claims Technology ecosystem.

Your role will encompass:

• Platform Design & Engineering - Lead design and engineering for specific platforms (e.g., Claim Decisioning Framework, Digital Claim Platform), driving the development of tooling and frameworks that enable product teams to code more efficiently while managing change impacts across all country implementations.
• Engineering Strategy, Alignment & Execution - Collaborate with business and technical stakeholders to define a robust engineering strategy and detailed technology roadmap. Ensure seamless delivery of claims enterprise platforms via agile and waterfall methodologies, while regularly communicating progress, negotiating priorities, and managing risks.
• Global, Regional, & Local Program Leadership - Oversee multiple concurrent engineering programs and projects focused on Claim enterprise platforms across global, regional, and local scopes. Ensure these programs are delivered on time, within budget, and aligned with our quality and architectural standards, all while proactively managing risks and fostering strong stakeholder engagement. Ensure Chubb project management standards are observed.
• Software & Systems Development - Guide the design and development of integrated systems and solutions that align with our technical vision. Leverage both agile and waterfall methodologies to maintain compliance with architectural standards while delivering resilient, high-quality products.
• Operational Excellence & Risk Management - Monitor and report on the performance of global, regional, and local technical systems. Oversee ITIL processes, information security practices, and vulnerability management to ensure service reliability while minimizing risks.
• Production Support Management - Ensure robust production support for all Claim applications across North America and Chubb Overseas. Oversee incident response, issue resolution, and continuous improvement initiatives to maintain high availability and optimal system performance.
• Team Leadership & Mentorship - Lead and mentor a diverse, distributed team of engineering managers/engineers. Champion continuous learning, talent development, and a collaborative culture that drives technical innovation and excellence.

QUALIFICATIONS

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  ABOUT US

  Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.