Media Production Specialist - Treasurer-Tax Collector (Finance)

The Riverside County Treasurer-Tax Collector is seeking a Media Production Specialist located in Riverside.

The selected candidate will be responsible for assisting and supporting the Public and Government Relations Unit in areas such as communications, marketing, internet presence, and public affairs. This includes developing news releases and promotional materials, managing photography and multimedia content, overseeing the department's website and social media platforms, and coordinating public outreach efforts. Furthermore, the Media Production Specialist will be involved with public relations matters and provide professional media and communication strategies in support of events, projects, and programs to enhance public awareness of departmental operations and services. Additional duties include preparing presentations, supporting stakeholder engagement, maintaining quality standards across communications, and assisting with technology-driven public service improvements.

This position serves as the journey level classification in our Media Production Specialist series, reporting directly to the Department Public Information Officer.

Competitive candidates will possess the following:

• Strong knowledge of social media platforms and content scheduling tools (e.g., Hootsuite, Canva).
• Proficiency in Adobe Creative Suite (Illustrator, After Effects, Photoshop, InDesign, Premiere Pro) for producing graphics, motion graphics, editorial layouts, titles, and post-production editing.
• Experience in planning, developing, and producing multimedia content-including scripting, staging, lighting, filming, sound/video recording, editing, and incorporating special effects and graphics.
• Experience in operating and maintaining professional-level video, audio, and photography equipment.
• Ability to write clear, effective scripts and outlines with scene progression, dialogue, narration, and sound design.
• Ability to estimate production needs (costs, personnel, equipment) and coordinate logistics such as field locations, facilities, schedules, and crew.

Meet the Team!
The Riverside County Treasurer-Tax Collector is responsible for the billing and collection of property taxes, and, for the receiving, processing, investing and most importantly, safeguarding of public funds, as mandated by the laws of the state of California. Primary responsibilities include:

• Support development of news releases, newsletters, and other informational and promotional material concerning departmental activities.
• Oversee departmental photography, videography, and content creation strategies, including the production of high-quality photos, videos, and multimedia content for various platforms.
• Be involved in the development and maintenance of the department's internet and oversee social media presence to effectively communicate departmental services, updates, image, and identity. This includes graphic design, utilizing social media management tools, and creating engaging content for platforms such as Facebook, X/Twitter, Instagram, and Nextdoor.
• Coordinate with the Board of Supervisors and staff, the Assessor, and the Auditor for the department to attend community events and town hall meetings, capturing and producing content to showcase these events.
• Prepare and develop PowerPoint and other media presentations for the department head to deliver at business and community events on information regarding departmental issues, programs, and activities.
• Monitor and maintain the integrity and accuracy of website content, ensuring information is properly updated.
• Review website and customer satisfaction surveys to identify areas for growth, implement solutions, and create reports to track progress.

Assist with:

• The development and implementation of the most effective and appropriate methods for communicating information to the public and stakeholders, by the use of videos, e-mail, the internet, brochures, news releases, presentations, graphic displays, photos, fact sheets, directories, or other mediums.
• Providing assistance in establishing and maintaining advertising accounts and relationships such as radio and County television. Arrange spots and write content for public service announcements, updates, reminders, and the delivery of critical information.
• Outreach programs, broadening awareness of programs, and increasing visibility across key audiences through engaging social media content and photography.
• The delivery of various presentations to private and government stakeholders as well as the public in the absence of the department head and/or executive management.
• Recommendations with IT for enhancements to the website, IVR telephone system, and implementing technology-driven efficiencies beneficial to the public such as the use of kiosks, field payment devices, etc.
• Managing the design, implementation, and improvement of the department's overall quality standards, including the review and design of all printed materials such as tax bills, pamphlets, and inserts.
• Directing the performance of quality assurance audits on all correspondence, including letter systems and Aumentum-generated letters, as well as individually crafted correspondence.
• Representing the Treasurer-Tax Collector with various County departments, boards, commissions, and hearings as needed.
• Any other duties as assigned by the Department Public Information Officer, Assistant Treasurer-Tax Collector, or the Department Head.

Education: Graduation from an accredited college or university with a Bachelor's degree, preferably with a major in communications, telecommunications, broadcasting, media arts technology, instructional media technology, or a related field to the assignment. (Additional qualifying experience may be substituted for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.)

Experience: One year in the design and production of multimedia programs, including writing scripts and script outlines, and the use of a variety of media production and editing equipment.
Knowledge of: Multimedia program planning and development, including techniques of subject matter research, development and use of scripts, formatting and visualization of ideas and scheduling the use of equipment, personnel, and locations for production; communication theory related to multimedia presentations; techniques, materials, and equipment used in the production of multimedia programs including still and motion photography, staging, lighting, directing, sound and videotape recording, and editing; operation, capabilities, limitations, and maintenance of a variety of professional level media production equipment.
Ability to: Plan, develop, and produce multimedia programs in accordance with defined objectives; read and understand technical materials of varying degrees of complexity and incorporate such information into multimedia formats; write scripts and script outlines including dialogue, narration and production schedules; operate media production equipment (e.g., still cameras, video cameras and recorders, audio mixers and recorders, editing systems, video and audio tape duplicating equipment, lights and reflectors, and other equipment) used in order to produce titles, special effects, or graphics on video tape; estimate time, cost, personnel, and equipment requirements for multimedia productions; analyze multimedia communication and production problems, devise workable solutions, and take effective courses of action; establish and maintain cooperative and effective working relationships with those involved in the production of multimedia programs. What's Next?

Open to All Applicants

This recruitment is open to all applicants. Qualified applicants may be considered for future vacancies throughout the department.

Applicants who are current County of Riverside employees and/or current employees of the Riverside County Treasurer-Tax Collector may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.
For questions regarding this recruitment
For specific questions regarding this position, contact Genesis Ochoategui at gochoategui@rivco.org .