A Porter Service Specialist provides various administrative support services to our clients which may include office moves, conference room setups, and miscellaneous facilities-related tasks. The Porter is responsible for the upkeep of one of our client locations in order to enhance and maintain its cleanliness and order. The Porter will also assist the rest of the staff, as directed, in their efforts to manage the property in an efficient manner.

Essential Job Responsibilities

Performs office related duties including office moves, replicating appearance in new location; set up of new offices with supplies, ensuring all equipment is functional, and office is presentable; departures, removal of all files delivering them to appropriate personnel, packaging of personal items, and ensuring office is presentable for next occupant
Sets up conference rooms, meeting special client requirements, including correct table set up, tables are clean, lighting / shading is functional, and room is presentable
Performs facilities related duties including picture hanging, small furniture set up, infrequent assembly of small furniture, replacing light bulbs and other special needs as required
Physically walks office on a frequent basis to ensure cleanliness and looking for issues that need addressing, i.e., blown lights, spots on floors and/or carpet, broken furniture, etc.
Daily dusting, sweeping, wiping down of pantry and café islands and countertops
Weekly mopping of stone floors, vacuuming and shampooing rugs as necessary using carpet cleaning machinery
Weekly refrigerator cleaning including discarding leftover food and wiping down shelves
Completes minor and routine service requests when requested by manager
Coordinate repairs and maintenance with outside vendors and building management
Follows procedures when service requests are performed
Maintains constant and continuous lines of communication with the manager on all issues related to the operation of the department
Provides excellent client service when greeting all guests

Qualifications & Requirements

High School Diploma or GED
2+ years' work experience in the same or similar field
1+ years' work experience in a customer services field
1+ years' work experience in a law firm or corporate environment
Ability to manage competing priorities with attention to detail
Ability to communicate effectively both orally and in writing
Strong organizational and problem-solving skills
Strong customer service and interpersonal skills
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry items on a standard wheeled cart with a load capacity of 75 lbs
Ability to walk, bend, kneel, stand or sit for an extended period

The Compensation range for this role is 21.57 to 25.88 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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