Family Advocate I (Personal Services)

Definition: As a part of the ATCAA team, Family Advocates facilitate parent involvement in all areas of the Head Start/State Preschool program including program leadership, health, mental wellness, nutrition, and their children's education. Family Advocates act as a resource to ensure each family has opportunity to define and reach their goals. Family Advocates also assist the management staff in all eligibility service areas to make sure that services to children and families enrolled in the Early Childhood Services Preschool/Infant Toddler programs are provided in a comprehensive manner and the required documentation is completed.
Supervisor: Lead Center Teacher
Job Duties and Responsibilities Related to This Position (Family Advocate):
Family Services/Case Management

Conduct and/or participate in outreach activities to recruit eligible children and pregnant women for the program, and document recruitment efforts as directed;
Help plan and attend at least two recruitment/outreach community events a year;
Participate in monthly outreach activities by hanging flyers in designated service areas, attending community meetings, connecting with community partners and other related activities;
Help families apply for program services and obtain the support documentation needed to determine eligibility;
Assist families in enrolling for program services per program protocols and ensure enrollment documentation is filed in child files correctly;
Schedule and conduct meetings with each family to complete Family Assessments and develop Family Partnership Agreements, including goals based on the strengths of the family;
Review and evaluate goals and objectives with the family on an on-going basis to help them meet their goals and promote their growth and development;
Provide crisis intervention support and referrals as needed;
Follow up with families to determine if referrals met their needs and document outcomes;
Assist and support families to locate resources, and schedule appointments with community resources which best meet their needs;
Assist families in obtaining services, childcare and transportation as needed;
Coordinate transition activities with parents, teachers and other agencies;
Follow up on attendance issues and conduct home visits when necessary;
Assist families with completion of required forms.

Parent Involvement

Promote volunteerism and train parents to document their in-kind contributions;
Meet with Lead Center Teacher and parents to plan the parent meeting agenda monthly;
Assist parents to plan and conduct parent meetings;
Provide a translator, healthy snacks and arrange a meeting location for parent meetings;
Encourage parents to attend parent meetings and train them to conduct the meetings, including writing reports and taking meeting minutes;
File all parent meeting and Policy Council agendas, minutes and flyers in the Parent Information Binder;
Encourage and support parent involvement in Policy Council and center and home-base parent groups;
Promote family literacy, and GED completion (if applicable) for each family member;
Encourage parents to access and utilize the parenting curriculum;
Provide handouts, send electronic messages, and maintain the parent information board with current information of interest to families.

Health/Mental Wellness

Assist families to complete health information at enrollment;
Encourage and support families to obtain a physical for their child;
Connect families with a medical home and health insurance coverage;
Assist parents to make initial and follow-up appointments with health providers;
Help parents arrange transportation to appointments. Transport children and parents to appointments when no other resources are available, utilizing the agency vehicles;
Refer families to dental, nutrition and health counseling and document in files;
Assist parents to obtain medical and dental records;
Arrange and schedule opportunities for parents to socialize and exchange information with each other;
Facilitate presentations about health, nutrition or safety topics at for parent meetings;
Keep the Health Manager informed about the health needs of children and families on a regular basis.

Reports/Tracking/Data Entry

Enter and track attendance, health and family data in the computer daily, weekly and as needed;
Compile monthly reports and complete other required reports in a timely manner;
Maintain required family files, record and file data, complete required documentation and monitor files for accuracy and completeness;
Enter data into the tracking system and record outcome of follow-up appointments in files;
Print out reports from the tracking systems and monitor for incomplete information and mistakes and correct mistakes as needed;
Keep the ERSEA Coordinator informed promptly about changes in attendance or the enrollment status of children or pregnant women.

Staff Development/Leadership

Implement Head Start best practices standards in order to ensure a quality program for families;
Maintain a clean, safe and organized work environment;
Manage time to allow for job duties, learning and planning;
Attend and participate staff meetings, case reviews, site family reviews and case management conferences;
Join in and participate in center team meetings;

General Duties and Responsibilities:
As a part of the ATCAA team, all employees play an essential role in ATCAA as a whole, and are expected to:

Demonstrate and encourage a professional and positive attitude in all job related activities;
Maintain confidentiality in accordance with standards as outlined in the "Statement of Confidentiality and Ethics";
Accomplish all work activities in a safe and timely manner within assigned guidelines and consistent with ATCAA's Personnel Policies and Operating Procedures;
Report and/or correct deficiencies that constitute immediate threats to health and safety;
Complete other tasks as assigned by the supervisor that are consistent with the definition and intent of the job description.

Minimum Qualifications: Family Advocate I & II and Family Advocate Mentor

Meet all federal/state licensing requirements and/or program requirements necessary for this position: possess a valid California driver's license, an acceptable driving record, fingerprint clearance, TB Test, CPR, First Aid training, and health screening;
Be able to pass a full background check before hiring;
Have one year of work experience in the Social Services/Human Service or related field;
Possess analytical, critical thinking, and math computation skills;
Be proficient in computer operating systems and word processing software:
Ability to prepare grammatically correct material;
Ability to follow directions with minimum supervision;
Ability to work with individuals with varying economic, educational, and cultural backgrounds;
Ability to work as a team member;
Ability to handle multiple tasks;
Ability to lift 30 pounds;
Possess High School Diploma or equivalent;
Possess an Associates Degree, or a credential or certification in social work, human services, family services, counseling, or a related field.

Desired Qualifications: Family Advocate I & Family Advocate Mentor

Bachelor's degree in Social Services or Human Services Field;
Spanish bi-lingual, bi-cultural preferred;
Knowledge of community resources;
Have case management experience.

Physical Requirements:
Frequent (3 - 6 hours) sitting, working at a computer, repetitive use of both hands is also required in this position: simple grasping, fine manipulation,
Occasional (up to 3 hours) walking, standing, bending of the neck/waist, twisting of the neck/waist, reaching above/below shoulder level.
The position requires working inside and outside in a playground environment, as weather permits, with exposure to extremes in temperature, humidity or wetness, and may also require walking on a variety of grades and surfaces (uneven ground). This position may also require travel to various locations for agency meetings and events.
Employees in this position may be exposed to biohazards such as blood borne pathogens and waste matter (changing diapers, etc).
Lifting and Carrying Requirements: Occasionally (up to 3 hours) lifting/carrying up to 50 lbs.