Business Process Analyst III (Finance)

Riverside County Probation Department seeks a Business Process Analyst III to support their Business Intelligence and Operations Services Division. The incumbent will be responsible for performing highly complex analytics on advanced configuration and maintenance of enterprise systems.

Ideal candidates will have a background with information technology (IT) software/application support and project managing system implementation experience. Competitive candidates will possess a bachelor's degree in IT.

Under direction, performs highly complex analysis, design, development, maintenance, and troubleshooting activities in support of management systems; performs other related duties as required.

The Business Process Analyst III is the lead level classification in the Business Process Analyst series and typically reports to an Administrative Services Manager or Business Process Manager. Incumbents exercise a high degree of independent judgment, provide project oversight to subordinate staff and perform the most complex assignments that require extensive knowledge and proficiency. The main objective of the Business Process Analyst III is to provide analysis of complex studies and projects that require extensive research to implement business process solutions to systems. Incumbents may provide oversight to staff of an assigned unit.

Meet the Team!

The Riverside County Probation Department is a progressive criminal justice agency that believes in continuous improvement, searching and applying evidence-based and best practices, using measurable outcomes to evaluate programs, and doing our utmost to fulfill our mission and make Riverside County a safe and law-abiding community for its citizens. We recognize the value of a qualified, professional, dynamic, and diverse workforce and in building an organization that reflects the progressive community we serve.

Who May Apply

This recruitment is open to all applicants. Current employees of the County of Riverside and/or the Riverside County Probation Department may be considered before other applicants, depending on the volume of applications received.• Act as project lead on all business process resources involving support, maintenance, enhancement, and upgrade of the County's integrated enterprise systems; provide expertise to the analysis and design specifications to programming staff.

• Conduct complex system analysis and design of business process involving evaluation of current and proposed information; determine available and emerging technology hardware and software; provide cost and benefits analysis.

• Develop and document user requirements for new and existing systems, processes and applications; prepare and maintain project documents, requirements, reports, feasibility studies, and quality assurance for controls standards.

• Select and recommend software based on systems analysis, evaluation of products and vendors; create requests for proposals (RFPs) or requirement specifications.

• Provide project oversight and assistance to subordinate staff; serve as business process resource on all matters involving the support of integrated enterprise systems; provide functional support, analysis and design specification to programming staff.

• Design, implement and maintain complex system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes; provide subordinate staff with guidance on new or updated regulations.

• Coordinate with business process managers and departmental staff to adopt system changes needed for new/modified public programs and services; test all changes prior to final implementation to ensure appropriate results.

• Assign and review the work of subordinate staff; identify and resolve production problem areas and correct system set-up when production errors are identified in staff work.

• Work directly with vendors for resolution of underlying system program problems; search corporate websites for posted resolutions and fixes to resolve identified problems

• Coordinate and implement system security; coordinate network security and installation requirements.

• Plan, organize, and provide supervision to staff involved in conducting studies and business process projects; instruct and train staff; evaluate recommendations of staff to ensure appropriate solutions to business process issues.Education: Graduation from an accredited college or university with a bachelor's degree in public or business administration, human resources, finance, computer science, information systems, or a related field to the assignment. (Additional qualifying experience may substitute for the education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)

Experience: Three years of professional level experience, one year of which was in a journey level capacity working with business systems, information technology, program applications, business processes and procedures, financial reporting and data, or other accounting experience.

Knowledge of: Principles and practices of financial, human resources, and/or other enterprise functions; project specifications development; application design; data modeling techniques; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged, off-the-shelf and third party application software, including office automation tools; public assistance programs and C-IV application maintenance for positions within the Department of Public Social Services.

Ability to: Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles and practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically, draw valid conclusions, and make appropriate recommendations; speak and write effectively; read, interpret and apply laws, rules, regulations, standards, and procedures; establish and maintain effective working relationships with others and gain their cooperation. Contact Information
For more information regarding the position, please contact the recruiter Chaunte Simmons at (951) 955-1383 or via email at csimmons@rivco.com .