Specialist, Office Manager (Administrative)

ERM is seeking an experienced, hands-on Office Manager and Project Coordinator in Minneapolis, MN. The role will be to provide high-quality administrative management for ERM's 100+ person office and project administrative support in coordination with the Great Lakes West Area and greater Great Lakes Northeast Business Unit. We are seeking an organized administrative professional with a proven track record in successful office management to apply self-initiative, positive team attitude, and technical quality and creativity to support our Area Manager and Partners and ensure the Minneapolis office operates efficiently. As a Project Coordinator this individual will support multiple Project Managers and Partners by driving execution of assigned tasks, applying creative approaches to achieving required outcomes, and ensuring quality deliverables. This is an excellent opportunity for an administrative professional looking to join a global environmental leader in an exciting and growing industry.

RESPONSIBILITIES:

Office Manager

• Oversee and manage administrative operations to ensure the smooth and efficient functioning of the Minneapolis office. Responsibilities include office organization, coordinating building maintenance and office moves, managing vendor relationships and supply procurement, overseeing office equipment and repairs, and approving supply requisitions. Keep management informed by reviewing and analyzing reports, summarizing key information, and identifying operational trends.
• Support the Area Manager and Partners with a variety of operational and administrative tasks.
• Coordinate and assist with project-related activities across multiple teams, helping Project Managers and Partners execute tasks, meet deadlines, and deliver high-quality results.
• Apply problem-solving skills and creativity to enhance workflows and support project success.
• Manage office access/security and processes.
• Oversee office incoming/outgoing mail and Federal Express/UPS shipments.
• Manage BST Enterprise (GMS) system for processing office timesheets and backup support for other business unit offices.
• Supervise office activities to achieve maximum expense control and productivity.
• Assist local Partners by providing Rydoo support for expenses and CWT for travel support and provide backup for business unit offices.
• Provide new hire onboarding training and be office point of contact.
• Deliver high-quality document editing and formatting using ERM templates, ensuring proper organization, thorough proofreading, and an additional quality review to identify errors and inconsistencies.
• Support business unit Certificate of Insurance requests.
• Manage the development of and compliance with consistent procedures and policies for office activities, measuring results against standards and making necessary adjustments.
• Oversee local meetings and event coordination.
• Promote and drive ERM culture for local office, including health and safety, morale, and sustainability.
• Liaise with our IT team on system updates, monthly calls, communication and support to local staff.
• Support the Sustainability Network by collecting and manipulating North American business office data for public reporting.  
• Promote and drive ERM culture for local office, including health and safety, morale, and sustainability.

Project Coordinator

• Provide high-quality project and administrative skills while successfully juggling multiple deadline-driven tasks.
• As part of the project delivery team, participate in project/account cadence calls and develop and track progress on action items lists.
• Proposal writing and support related to providing consistency with client contracts, billing rates, insurance, and invoicing practices.
• Provide financial support for projects by assisting with managing budgets in ERM's accounting software.
• Assist with project invoicing, budget tracking and estimating, financial reporting, accounts receivables, and special financial projects.
• Work with client procurement/purchasing departments.
• Create/track intercompany work authorizations between US and foreign ERM offices.
• Liaise via email and phone directly with ERM's clients on matters relating to schedule, budget, or invoicing.
• Support Project Managers with detailed project expense management including coordination with finance team on subcontractor, equipment, and travel costs.
• Support Account Managers/Directors and Project Managers in maintaining opportunities records using SalesForce.
• Support subcontractor management and project risk review through preparation of Subcontractor Work Authorizations, Certificates of Insurance, and contract review.

REQUIREMENTS:

• 3+ years of administrative, project management, or financial experience in a professional services/consulting environment preferred.
• Associates degree or higher education (preferred).
• Excellent communication skills (both written and verbal).
• Must be able to work with other employees all over the globe.
• Strong computer skills, including MS Office (Word, Excel, PowerPoint, Outlook, Teams and Project); experience with accounting software, Salesforce, ENFOS, and/or Avetta a plus.
• Ability to work independently to manage and coordinate multiple project assignments simultaneously in a deadline-driven environment.
• Detail-oriented, proactive, and ability to prioritize effectively.
• Strong organizational, scheduling, and logistics skills.
• Ability to work as part of a team and be a self-starter.
• This position is not eligible for immigration sponsorship.

For the Specialist, Office Manager position, we anticipate the annual base pay of $61,000 – $76,186 (USD).  An employee's pay position within this range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.  We also may have instances where employee's fall outside of the range based on the factors noted above. This job may be eligible for bonus pay (casual and fixed term/flex force employees are NOT bonus eligible).

We offer a comprehensive package of benefits including paid time off, paid parental leave, medical, dental, vision, life, disability and AD&D insurance, 401(k) or RRSP/DPSP, and any other benefits to eligible employees as applicable.

You can apply for this role through https://www.erm.com/careers/apply/ or through the internal careers portal if you are a current employee.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Who We Are:

As the largest global pure play sustainability consultancy, we partner with the world's leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.

At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.

Please submit your resume and brief cover letter. Based on review of these responses, shortlisted candidates will be invited for interviews.

ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.

ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Thank you for your interest in ERM!

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