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Business Process Analyst II (Finance)



The Riverside County Facilities Management (FM) Department is seeking a skilled and detail-oriented Business Process Analyst II (BPA) to assist in streamlining business processes and improving operational efficiency in support of the Department.

The BPA responsible for conducting comprehensive system analysis and business process design by evaluating current and proposed operations, identifying opportunities for improvement, and leveraging available and emerging technology solutions. The analyst performs cost-benefit analysis to support efficiency initiatives and recommends optimal hardware and software configurations. Additionally, the role involves developing and documenting user requirements for both new and existing utility systems, processes, and applications. The analyst prepares and maintains detailed project documentation, feasibility studies, reports, and ensures adherence to quality assurance and control standards throughout all phases of the project lifecycle.

Preferred Skills and Qualifications:

  • Experience in process improvements, like Lean Six Sigma methodologies or any others, program efficiency/implementation
  • Strong background in business process analytic solutions and implementation.
  • Reporting capabilities to track project progress, resource allocation, and outcomes.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Strong interpersonal skills and the ability to work effectively with diverse teams and stakeholders.
  • Excellent problem-solving, analytical, and organizational skills.

Meet the Team!

Riverside County Department of Facilities Management provides property management and operations services for county owned and leased facilities throughout the 7,200 square miles of Riverside County and over 14 million square feet of space. The department is responsible for keeping county buildings safe, comfortable and productive for both county staff and the public.• Conduct system analysis and design of business process involving evaluation of current and proposed information; determine available and emerging technology hardware and software; provide cost and benefits analysis for energy efficiency improvements.

• Develop and document user requirements for new and existing utility systems, processes and applications; prepare and maintain project documents, requirements, reports, feasibility studies, and quality assurance for controls standards.

• Select and recommend software based on systems analysis, evaluation of products and vendors; create requests for proposals (RFPs) or requirement specifications.

• Serve as business process resource on all matters involving the support, maintenance, enhancement, and upgrade of the County's the Energy program; provide functional support, analysis and design specifications, as needed, to programming staff.

• Coordinate and participate in the design and evaluation of business processes required for the implementation of
the Energy program and upgrades; analyze new components to determine if previously modified processes can be eliminated.

• Coordinate with managers and departmental staff to adopt system changes needed for new/modified public programs and services; test all changes prior to final implementation to ensure appropriate results.

• Coordinate with user departments on new/changed energy-related agreements, legislation, reporting, and regulations.

• Coordinate with user departments on new/changed local ordinances and labor agreements, legislation, reporting, and regulations.

•Design, implement and maintain energy tools to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes.

• Work directly with vendors to resolve underlying system program problems; search corporate web sites for posted resolutions and fixes in resolving identified problems.

• Maintain context-sensitive on-line help reference to reflect the most current structure within the Department.Education: Graduation from an accredited college or university with a bachelor's degree in public/business administration, human resources, finance, computer science, information systems, or a related field to the assignment. (Additional qualifying experience in a functional support area may substitute for education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)

Experience: : Two years of professional level experience with business program analytics, information technology relative to programming and technical business solutions, program applications/development , business processes and procedures, and financial reporting and data.

Knowledge of: Principles and practices of performing energy audits, overseeing energy budgets, participating in energy coalitions; identifying rate tariffs for utility savings, project specifications development; application design; data modeling techniques; and application of industry/corporate standards and conventions for Energy program analyses and overseeing Utility Management systems, such as EnergyCap, Utilityvision, and EV charging platform management.
Other Requirements
License: Possession of a valid California Driver's License is required to drive to throughout Riverside County Facilities.If you have any questions regarding this posting, please contact Amanda Duarte at aduarte@rivco.org

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