Transfer Relationship Manager (Finance)

Bachelor's degree and a minimum of five (5) years of related experience -OR- equivalent combination of education and experience.
• Ability to partner and build strategic relationships with both internal and external key stakeholders.
• Possesses comprehensive knowledge of the field's policies, procedures, and practices.

Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is
conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an
alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor's degree;
• (c) Six years of direct experience for a master's degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration
required for the position of employment as established by the public employer and indicated in the
advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.
Knowledge, Skills & Abilities
• Experience in recruitment and customer service.
• Strong collaboration skills and a personable and polished demeanor.
• Experience in training and presentation skills.
• Excellent communication skills.
• Must be highly organized.
Working ConditionsThe University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
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Working at USF
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With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region. At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees. We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
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To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .Recruitment Management
• Assist in developing a recruitment plan to implement and meet specific enrollment goals
for transfer students. Manage an assigned recruitment territory by attending outreach
activities in collaboration with state college representatives and community partners
including occasional overnight travel. Participate in the development, implementation, and
communication of the on-boarding process and completion of success steps for
prospective students.

Recruitment Support
• Provide back up support to the Customer Success Reps by managing the front desk as
needed to handle walk-in customer support and provide customer service to students and
parents throughout the admissions process. Assist in email queues, provide occasional
backup phone support to the call center, manage outreach to students to help with
document collection and completion.

Presentation Support
• Attend state colleges and transfer admissions events to build relationships with
prospective students, applicants, counselors and parents. Provide admissions guidance
through information sessions, presentations and meetings with students, families and
counselors through in-person and group settings and act as a point of contact. Coordinate
and participate in outreach and access activities for the community and university partners
as needed.
• Adhere to the office-wide travel policies and standard operation procedures.

Data Analysis
• Analyze data to determine marketing effectiveness and impact on applicant and
enrollment objectives for targeted populations. Develops and utilizes various reports and
dashboards to aid in decision making and support the recruitment team. Compile and
analyze statistical data for routine, periodic, and ad hoc reports. Prepare regular recruitment activity reports, statistical analyses, and enrollment projections.

Communication and Collaboration
• Build and maintain relationships with college counselors on behalf of USF. Collaborate
with university faculty and staff, departments, and community partners to reach enrollment
goals. Maintain effective communication and provide admissions guidance to students.

Performs other duties as assigned.