ESD/Regulatory Agency Quality Compliance Engineer (Architecture)

Job Posting Start Date 04-30-2025 Job Posting End Date

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

The ESD/Regulatory Agency Quality Compliance Engineer will be based in Austin, TX.  The candidate shall be responsible for organizational adherence to regulatory/agency compliance requirements.  This includes ensuring that product safety and/or regulatory compliance processes are implemented in the appropriate organizational functions and providing or obtaining the necessary resources to ensure compliance.

Here is a glimpse of what you'll do…

Regulatory Compliance:

• Ensuring that products manufactured by Flex America, LLC. are compliant to customer specified safety standards and applicable regulatory agency standards. (i.e., UL, CSA, TUV, etc.)
• Coordinating all Flex America, LLC. activities associated with maintenance of independent agency approvals on customer products including acting as a liaison between certifying agencies and the customer as required.
• Ensuring that the certified product is manufactured to the specifications and requirements set forth by the customer's specified certifying or listing agencies.
• Coordinating periodic product audits by the certifying or listing agencies, including customer review of nonconformities or defects that are identified during these audits.
• Maintaining all applicable agency audit/certification procedures, reports and records including critical component listings.
• Review and approval of all Flex America, LLC. engineering changes, product deviations and component substitutions on products that contain agency sensitive critical parts and/or agency markings.
• Reviewing and maintaining procedures and reports that document or directly affect product safety or regulatory compliance.
• Working with test engineering to ensure test equipment that is used to perform product safety testing on manufactured products is calibrated and programed to the correct parameters.
• Collaborating or supporting the Flex America, LLC. Test procedures for all Hi-Pot test equipment.

Electrostatic Discharge (ESD) Program manger:

• Either have or be willing to obtain the certified ESD program manager certificate to serve as the Subject matter expert (SME) for the site, and local satellite locations.
• Lead the ESD team in activities across the Austin site and satellite locations.
• Own the ESD program, process and governing procedures for the Austin site and satellite locations.
• Own, develop and maintain the site procedures which govern the ESD compliance.
• Provide training for new hire orientation for ESD.
• Work with the Business Solutions team on ESD management for medical devices.

Here is some of what you'll need (required)…

• Product Safety (Regulatory Agency) background preferred.
• A drive to be detail oriented and an ability to multi-task.
• Experience keeping track of product data sheets and reviewing BOMs (Bill of Materials).
• Ability to write reports, business correspondence and procedure manuals.
• Ability to effectively communicate with managers, employees and customers of the organization.

Here are a few of our preferred experiences…

• Technical degree and relevant experience a plus

• Ability to cross-train team members
• Audit experience; hosting external customers, scheduling internal SME's (Subject Matter Experts) for audits, Creating Audit agendas and schedules.
• Experience managing ESD Program preferred.
• Knowledge of Hi-pot testing preferred.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

Quality

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).