IT Program Management Lead, Site IT Support (Finance)
Drive consistent IT service delivery and supplier performance for critical sites. You will be required to participate in onsite, face-to-face or virtual engagement with key stakeholders, facility management, functional peers and IT business partners and be able to provide oversight and management of our critical IT services using consistent standards, management operating system (MOS) and utilizing industry and Honeywell best practices. This position will also play an important role to provide input on the design, development and support needed to advance key transformation-based programs, projects, system upgrades, in support of continued business growth across all our core services. You will provide leadership in improving IT processes and programs. You will report directly to OT Site Support Director IT. This role will work out of our Seelze / Metropolis location on a hybrid work schedule.YOU MUST HAVE
- Project management process, methods and tools application.
- 3+ years of IT experience with increasing technical and operational responsibilities
- 3+ years of experience supporting IT Infrastructure, Desktop and Site based IT Services
- 3+ years of experience working with contracting, managed service and third parties (internal and external)
- 3+ years of experience working in large enterprise IT environment supporting the design, development and deployment of large enterprise IT projects
- Ability to read, write and speak English
WE VALUE
- Strong leadership, project and change management skills
- Consistently makes timely decisions even in the face of complexity
- Drive "fast and right" results in matrixed environment
- Ability to create business value through project planning and management
- Strong communication and customer service and support skills
- Ability to listen and to communicate effectively in proactive manner at all levels of the organization
- Ability to work under pressure with a strong business acumen and customer centric focus
- Excellent Interpersonal and communication Skills
- Ability to function in a collaborative environment with business clients
- Ability to take proactive steps in managing problems
- Facts oriented approach, problem-solving mentality, critical thinker
- A high degree of knowledge and experience supporting critical IT service and support at very large sites (>250 people) or environments including deemed as business critical
- Knowledge of security concepts, standards and processes
- Six Sigma certified and ITIL certification is a plus
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
Honeywell Advanced Materials is an industry-leading solutions provider, playing a crucial role in advancing industries worldwide through diverse applications, revolutionary inventions, and pioneering technologies focused on high-growth mega-trends. Our science and technology experts create solutions that help solve our customers' needs today and in the future. Our solutions span across industries, including retail, healthcare and pharma, buildings, manufacturing, and hi-tech. In each of these verticals, we bring deep materials and engineering knowledge, which leads to our customers achieving a reduction in energy consumption, cutting down their carbon emissions, and improving their operational efficiencies.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.Key Responsibilities
- Project planning and implementation
- Run Management Operating System
- IT strategy development
- Budget and resource allocation
- Provide project updates
- Educate business on project status
- Improve user experience
- Define robust MOS with the IT suppliers, partners and peers at the site and key business contacts to ensure clear and regular reporting, in line with contractual obligations.
- Proactively monitor and facilitate incident escalation to ensure minimum resolution time and adequate engagement across IT teams
- Drive the end-to-end accountability within IT to build confidence and trust.
- Build local expertise having global mindset, by taking ownership and leaning in to support standardization and service improvement.
- Provide escalation support and supplier management to site & business leaders as well as to provide direct on-site IT
- Ensure full adoption and implementation of Honeywell standards, tools, processes and strict adherence to Honeywell policies
- Support businesses to adopt new technologies and drive transformation and cost savings initiatives
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
