Banquet Server - Waldorf Astoria New York (Finance)
After undergoing a transformative restoration, The Waldorf Astoria New York is set to reignite its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community. Want to learn more? Check out The Waldorf Astoria New York
Pay Rate:Compensation varies based on functions worked.
The wage scale as stipulated by the Collective Bargaining Agreement between the Hotel Trades Council and Hotel Association in NYC is applicable.
A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Banquet Server, you will play an integral role in creating unforgettable moments for our guests by delivering gracious, anticipatory service with poise and precision. You will ensure each dining experience meets the exacting standards of a Five-Star luxury hotel, thoughtfully attending to every detail to exceed expectations.
As a Banquet Server, you will be responsible for providing refined food and beverage service in accordance with Forbes Five-Star and luxury hospitality standards. Your role is to ensure that every guest interaction is warm, seamless, and reflective of the personalized service our guests expect. Responsibilities include, but are not limited to:
• Graciously deliver and present food and beverages, including meals, condiments, and accompaniments, in a polished and professional manner
• Demonstrate expert knowledge of banquet menus, ingredients, and special requests to assist guests and anticipate their needs
• Maintain impeccable table settings and ensure the removal of china, glassware, and silverware in a discreet and efficient manner
• Provide attentive, intuitive service throughout each event, responding promptly and warmly to guest requests
• Proactively communicate with culinary and stewarding teams to ensure smooth service flow and uphold presentation standards
• Support team members and collaborate across departments to foster a respectful and service-focused work environment
• Execute all side duties with excellence, including polishing silverware, resetting tables, and maintaining cleanliness and readiness of event spaces
What are we looking for?
To qualify for this position, you must be certified by the HTC / Hotel Association Industry Training Program.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as
- Access to pay when you need it through DailyPay
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
