Smarte Carte

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Massage Chair Vending Unit Manager - Part-time - Wenatchee Valley Mall, WA (Maintenance)



MASSAGE CHAIR VENDING UNIT MANAGER – Part-time - Wenatchee Valley Mall, WA

$26 - $27 / hour

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance.

Approx 1.5 - 2 hours of work a week

Flexible Schedule! Great opportunity for someone looking for additional income and/or anyone working at Wenatchee Valley Mall!

PART-TIME BENEFITS 

Smarte Carte Inc. offers for part-time Washington employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

Seeking a self-motivated individual for a part-time massage chair vending unit manager position. This position will work at the Wenatchee Valley Mall.  Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on massage chairs, performing monthly collections, and maintaining a strong partnership with mall management.  We are looking for the right person to join our team, so we are willing to train that candidate on our job functions.    

KEY RESPONSIBILITIES

  • Clean and maintain functional massage chairs to ensure they are always available for customers.
  • Develop and maintain strong relationships with mall management.
  • Inspect and perform maintenance on equipment.
  • Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
  • Complete and submit all necessary reports in an accurate and timely manner.
  • Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
  • Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
  • Other duties as assigned.

EXPERIENCE

  • Minimum 2 years in a customer service role.
  • 2 years of field-based product support experience (route) is preferred.
  • Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

PERSONAL CHARACTERISTICS

  • Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
  • Excellent verbal and written communication skills.
  • Organized and able to manage multiple priorities effectively.

EDUCATION

  • Technical degree or similar preferred

LICENSES & CERTIFICATIONS

  • Valid Drivers license required

PHYSICAL REQUIREMENTS

  • Lift 40 lbs. to waist height
  • Push/Pull 75-100 lbs.
  • Bend and stoop, walk and stand for long periods of time
  • Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience

Required
  • Some level of mechanical and diagnostic aptitude
  • 2 year(s): Customer service experience
Preferred
  • 2 year(s): Field-based product support experience (route) is preferred

Education

Preferred
  • Technical/other training or better

Licenses & Certifications

Required
  • Drivers License

Skills

Required
  • Computer
  • Prioritizing
  • Time Management
  • Customer Service
  • Cleaning
  • Troubleshooting
  • Communication

Behaviors

Required
  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Team Player: Works well as a member of a group
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
  • Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required
  • Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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