Beverage Equipment Service Tech Lead (Finance)

Unbottle YOUR Potential at Pepsi Bottling Ventures!

At Pepsi, we spread home-grown joy, in our special Pepsi Bottling Ventures way! Pepsi Bottling Ventures is the nation's largest private bottler and distributor of Pepsi beverages. Pepsi Bottling Ventures is based in NC, SC, MD, & DE.

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Job Description

Pepsi Bottling Ventures is seeking a Beverage Equipment Service Tech Lead to join our team.

Who We Are

We are jointly owned by Suntory and PepsiCo. Suntory is a family-owned business founded in Japan more than 125 years ago that is known globally for their beverages and innovative spirit. PepsiCo has a 125-year plus legacy as a global leader in convenient foods and beverages. We represent Suntory's non-alcoholic beverage industry in the United States and have an 80-year plus legacy of providing PepsiCo products to the Carolinas and beyond.

What We Do

We make, sell, and distribute PepsiCo and other beverages. We do business in five states and sell PepsiCo beverages to most of the market in our geographic regions. We also develop our own line of beverages, producing and distributing a growing product line nationally.

What Makes Us Unique

We bring you the beverages you love. We bring PepsiCo's beloved beverages and more to you and our customers. As a part of Suntory, we believe in dreaming big and boldly pursuing our dreams, growing for good, and giving back to society. We innovate to create new beverages, like our Nature's Twist refreshing lemonade line, and we continuously expand our beverage portfolio to bring you and our customers joy.

What We Look for in Leaders

Our leaders embrace a coaching leadership style. We look for leaders that empower all team members. Our leaders value integrity, teamwork, accountability, adaptability, and communication in all they do and expect from their teams.

Beverage Equipment Service Tech Lead Role Overview

Effectively and efficiently diagnose, service, and repair within assigned territory all vendors, coolers, fountain, and other designated equipment. Provide exceptional customer service while representing PBV with each customer. Supports training and on-boarding of all new MEM team members.

**Pay = $15.50-25/hr**

Day-to-Day Responsibilities

• Provides "Service that Sells." Interacts with customers daily to help diagnose, educate, and support, while ensuring we meet customer expectations and PBV business objectives.
• Must be able to perform all duties of Service Technicians, Fountain Installers and Vending Delivery team members.
• Maintains and manages an average equipment base of 13,000 assets valued over $20M to include, diagnosing and repairing, reading schematics, replacing parts, and testing components using electrical, mechanical, and pneumatic testing equipment.
• Meets Pepsi-Cola North America (PCNA) quality objectives, to include Preventative Maintenance (PM) performed and Reactive Repair (RR) to drive revenue.
• Proper usage and management of Hand-held computer to ensure accuracy of call detail, parts management, equipment location, and work performed.
• Reviews daily activity to re-assign work within the territory.
• Provides training and development (Train the Trainer) of new product introduction, Hand-held computer, reports, "Service that Sells", and cross functional training.
• Manages and controls truck operation, cleanliness, parts inventory, and meeting commercial vehicle regulations.
• Other duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Minimum three (3) years' of experience in food service, vending repair or related fields (plumbing, refrigeration, electrical, small appliance).
• Coursework in aforementioned fields may substitute for experience.
• Able to meet PBV's driving guidelines, valid driver's license with a good driving record.
• Good oral and written communication skills.
• Must be able to travel daily to assigned accounts. Overnight travel may be required.
• Advanced understanding of electrical components, plumbing, board level schematics, electronics troubleshooting, refrigeration repair and vending/fountain equipment repairs and parts.
• Attention to detail, patience, and problem-solving ability.
• Must be able to work hours necessary to complete assigned tasks.
• CDL license preferred
• Knowledge of principles and processes for providing customer service, including needs assessment, quality standards and evaluating customer satisfaction.
• Public safety and security knowledge of relevant equipment, policies and procedures for the protection of people, data, property, and institutions preferred.
• Ability to coach and train others preferred.
• Must be able to grasp and understand the functionality of SAP, Microsoft Word, Excel and some PowerPoint.
• Ability to gain understanding of Food Service personnel responsibilities.

Compensation and Benefits

• As part of your total compensation package, you will also receive the following benefits:
  • Paid time off, including holidays, vacation days, personal days, parental leave, and bereavement leave
  • 401(k) with a company match
  • Medical, prescription, dental, and vision insurance options, as well as supplemental health plan options, including accident, critical illness, and hospitalization
  • Saving and spending accounts
  • Company-paid telemedicine services
  • Free counseling and information services
  • Wellness program
  • Company-paid life insurance
  • Company-paid disability coverage
  • Adoption assistance
  • Education assistance
  • Legal service plan option
  • Pay advance option

Unfortunately, we will be unable to offer visa sponsorships to candidates.

EOE M/F/D/V

Pepsi Bottling Ventures is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. All employment decisions are based on valid job-related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-800-662-8792 or via e-mail at rmssupport@pbvllc.com